The Peace Corps employs more than 3,400 staff who help execute the agency mission and serve on the front lines of the Volunteer experience. Approximately 92 percent of staff at overseas posts are personal services contractors (PSCs), who also make up 70 percent of all Peace Corps staff. A significant part of the agency’s success depends on how well it manages its human resources operations to hire, train, and retain quality PSC staff. Our evaluation assesses the agency’s human resources management for overseas PSCs, focusing on the posts’ operations and the support they receive from agency offices and staff. We did not measure PSC satisfaction with human resources services or address the human resources management of the agency’s direct hire staff.

The Federal Information Security Modernization Act of 2014 (FISMA) provides a comprehensive framework for establishing and ensuring the effectiveness of managerial, operational, and technical controls over information technology (IT) that supports Federal operations and assets and provides a mechanism for improved oversight of Federal agency information security programs. FISMA requires the head of each agency to implement policies and procedures to cost-effectively reduce IT security risks to an acceptable level. FISMA requires agency program officials, Chief Information Officers (CIO)s, Chief Information Security Officers (CISO)s, senior agency officials for privacy, and inspectors general to conduct annual reviews of the agency’s information security program.